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Marketing
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11977 Requisition #

Description

 

The role of Digital Product Owner (PO) is a position on the Strategic Education Inc. (SEI) Marketing team, and the PO oversees SEI’s prospect facing digital properties. The role is the intersection between business, technology, and user experience. The PO’s role is to own the product roadmap and backlog priorities. The PO works collaboratively with the team and stakeholders to clearly define goals and objectives for initiatives and sprints to ensure work alignment continually delivers business value.
 
The PO works closely with the Lead Product Owner, product team and leadership to execute on the product vision to create an exceptional user experience.
 
Responsibilities:
  • Define product vision and product roadmap with Lead Product Owner.
  • Assess value, develop business opportunities, write and prioritize epics, stories (with help of team)
    and themes on behalf of the users to ensure work delivers maximum value in alignment with product vision.
  • Draft objectives and KPIs with stakeholders and team to foster shared delivery goals for each quarter.
  • Help maintain a prioritized product backlog. Set project execution priority in partnership with Lead PO based on organizational need and roadmap.
  • Develop detailed product features and requirements, and create implementation plans with team.
  • Lead a cross-functional team of UX, designers, copy, developers and QA without any direct reports.
  • Empowers the team to inform the best way to accomplish a story.
  • Work with team members and stakeholders to understand opportunities for improving process and vision. Set and manage stakeholder expectations. Convey the status of the work to stakeholders.
  • Drive product discovery with team leads and/or stakeholders to define scope (through story mapping) and slicing out work in smaller chunks (journeys) to determine launch line for rapid learning.
  • Coordinate among a wide range of cross-functional internal resources to ensure that products get to market per specifications.
  • Serve as the approver of what will be executed on SEI digital properties at the following points: movement of a project from request to kick-off, scope, pre-launch. Communicate with the organization when items on the roadmap change or get delivered.
  • Serve as escalation point for conflict with implementation. Has the ability to make decisions that not everyone agrees with.
  • Accountable for full platform and feature set, delivering in the product model and communicating & influencing product needs with stakeholders.
  • Identify opportunities to develop new or improve existing online products and features. Solicit organization for upcoming needs.
  • Analyze competitors’ online products and communicate competitive threats and opportunities to leadership.
  • Responsible for identifying data integrations across systems.
  • Convey established product vision and “why” behind the roadmap, prioritization and approval of work. Share ongoing value realization to stakeholders and team members.
  • Participate in the daily stand-ups, internal sprint demos, release planning, roadmap reviews and sprint planning, as needed.
  • Review the product progress at the end of every sprint and has complete authority to accept or reject work done.
  • Deep user empathy and passionate about building delightful product experiences.
  • Represent the user, business and technology to drive balanced decisions.
  • Interface and engage users to inform product vision and direction.

Qualifications

  • BS required (or equivalent experience in IT). MBA preferred.
  • Ability to blend the technical acumen with the business requirements.
  • Strong negotiation skills with aptitude to manage controversial situations as well as influence.
  • Ability to thoroughly understand complex business and technical issues; plan, prioritize, and organize effectively.
  • Direct hands on experience with grooming product backlogs and coordinating/prioritizing conflicting requirements.
  • Solid technical background with understanding and/or hands-on experience in software development and/or web technologies.
  • Superior verbal & written communication and storytelling skills.
  • Ability to influence others without authority.
  • Ability to understand and translate complex technical concepts into understandable, digestible content for non-technical stakeholders.
  • Demonstrated competency of relevant technologies and digital design principles in order to drive innovative solutions.
  • Superior problem-solving, data and analytical skills including the ability to define and decompose product KPIs and metrics.
  • Expertise in discovery and mapping exercises to evaluate the best solution to problem definition.
  • Possess a hybrid, results-oriented skill-set.
  • Ability to assess value, develop use cases, and prioritize stories, epics and themes to ensure work
  • focuses on those with maximum value that are aligned with product strategy.
  • Possess an understanding of relevant technologies and digital design principles in order to drive innovative solutions.
  • Experience in product management and working on an Agile team where they have delivered a product to production, preferably at a high scale.
  • Knowledge of the digital landscape with awareness of emerging innovation.
  • Comfort in a fast-paced, ever-changing and sometimes ambiguous, work environment.
  • Ability to manage all aspects of a successful product throughout its lifecycle.
  • Deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve the customer experience and drive conversion.
  • Strong interpersonal and relationship building skills, experience in dealing with multiple and diverse internal stakeholders and interacting with business and technology partners.
  • Strong execution skills, work with a high degree of autonomy.

 

Location

Capella University
Capella Tower
225 S. 6th St., 9th Floor
Minneapolis, MN 55402


This is an on-site position located at Capella’s downtown Minneapolis headquarters. It requires the ability to work in downtown Minneapolis and in a high-rise corporate office setting.  Typical of a corporate office setting, Capella’s office space: 

  • is designed with an open work space setting and common fluorescent lighting 
  • includes frequent co-worker interaction and corresponding noise levels 
  • is subject to inside environmental conditions 

Sedentary work: 

  • this role is mainly a sedentary role with frequent sitting and occasional walking and/or standing.   
  • this role involves frequent usage of a telephone, PC and standard monitors.    
  • this role has minimal lifting requirements, may require exerting up to 10 pounds of force occasionally and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects 

Requires minimal (0–10 percent) business travel: 

  • may occasionally require travel to on-site Capella events such as Commencement or off-site Capella University leadership meetings as requested and based on business needs. All travel must be pre-approved and arrangements made according to Capella’s policies/procedures.

 Workhours: 

  • the University’s general office hours are Monday through Friday from 8 a.m. to 5 p.m. CST. Work hours and starting times may vary depending on the job and the business needs. Some positions will have a specified starting time, and may be earlier or later, depending upon business requirements.
  • the normally scheduled workweek for all full-time employees consists of 40-45 hours.
About Capella

Capella University is an online university built on graduate degrees, with more than 35,000 students throughout the U.S. and in other countries. Founded in 1993 to provide advanced educational opportunities for working professionals, Capella has become a national leader in online education, offering bachelor's, master's, and doctoral programs. The university's success is built upon a culture that promotes human potential, achievement, innovation, integrity, collaboration, and teamwork. Capella Education Company (CPLA), parent company of Capella University, is publicly traded on the NASDAQ. Capella Education Company was named to the Inc. 500 Hall of Fame for being listed as one of the nation's fastest-growing companies for 7 consecutive years. Capella University is accredited by The Higher Learning Commission. The Higher Learning Commission is among the 6 regional accrediting bodies recognized by the U.S. Department of Education. Regional bodies accredit colleges and universities; national bodies accredit trade and vocational schools.


Higher Learning Commission contact information: https://www.hlcommission.org, 800.621.7440


Equal Employment Opportunity


Capella is committed to the development of a multicultural environment. We seek greater diversity in our faculty and staff to broaden our academic experience and to reflect the diversity within our learner community. We value the input of multiple viewpoints and perspectives across the university and our corporate offices. Our goal is to create academic and business communities that are rich with cultural, social and intellectual diversity. Capella is an Equal Opportunity/Affirmative Action/Disabled and Protected Veteran employer.  Visit the link below to access the EEO is the Law poster.  http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

  

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